Windows private beta
Folderwell
Help with beta access, installation, approved folders, preview and undo, source-memory permissions, licensing, and privacy-conscious diagnostics.
Vellumstead Labs support
Choose the product you need help with.
Vellumstead apps and games have different setup, recovery, testing, purchase, and privacy guidance. Start with the product-specific help below.
Apps
Go directly to the guidance that matches your app.
Mobile app · Available on iOS and Android
PlaceLedger
Help with photos and permissions, linked reports, PDF export, signatures, purchase restoration, local backups, and careful data deletion.
Chrome · Paid launch in preparation
AsAsked
Help with private-beta access, Chrome setup, ChatGPT connection status, manual checking, local history and deletion, unsent repair drafts, and privacy-safe structural reports.
Games
Internal-test help for Avenqel.
Mobile game · Android internal test
Avenqel
Help with restricted Google Play access, local progress, mechanic feedback, device details, and the current privacy boundary. There is no public install or purchase offer yet.
Studio contact
Not sure which product applies?
Email Vellumstead Labs with the product name, platform, and a short description of the issue. Do not attach private files, reports, photos, addresses, signatures, full local paths, or license keys unless support specifically requests them.