Windows private beta
Folderwell
Help with beta access, installation, approved folders, preview and undo, source-memory permissions, licensing, and privacy-conscious diagnostics.
Vellumstead Labs support
Choose the product you need help with.
Folderwell and PlaceLedger keep different kinds of work local and have different setup, recovery, purchase, and privacy guidance. Start with the product-specific help below.
Product help
Go directly to the guidance that matches your app.
Mobile product preview · Early access
PlaceLedger
Help with photos and permissions, linked reports, PDF export, signatures, purchase restoration when enabled, local backups, and careful data deletion.
Studio contact
Not sure which product applies?
Email Vellumstead Labs with the product name, platform, and a short description of the issue. Do not attach private files, reports, photos, addresses, signatures, full local paths, or license keys unless support specifically requests them.