PlaceLedger Data Deletion

Delete Report Data In The App

Users can delete individual reports inside PlaceLedger. Deleting a report removes that report from the app and PlaceLedger attempts to remove related local photos and cached PDF files from app storage.

To delete a report:

• Open PlaceLedger.
• Locate and open the report you intend to remove.
• Confirm the property label, report type, and report date so you do not remove a similar report by mistake.
• Use the in-app delete control associated with that report, read the confirmation, and confirm only when it identifies the intended report. The exact control label or location can vary by app build, so this page does not name a button that may not appear in your version.

Separately exported or shared copies are outside PlaceLedger's local report storage. If those copies should also be deleted, remove them from each app, device location, or service where you chose to save or share them.

Delete All Local App Data

Because PlaceLedger stores report content locally, users can remove all local PlaceLedger report data from a device by uninstalling the app or by clearing the app's storage in the operating system settings.

First confirm that any needed exports or backup files are stored outside PlaceLedger's app storage and open correctly. Then use the operating system's app-uninstall or app-storage controls for PlaceLedger and review the operating system's confirmation before proceeding. Reinstalling the app does not restore a server copy of local reports because PlaceLedger does not keep one.

Local report data can include property details, report notes, photos, optional GPS stamps, signatures, generated PDFs, app preferences, and local backup/import records.

Delete Remote Verified Handoff Data

Local reports do not require a handoff identity. If you chose verified handoff, you can delete its remote identity and verification data without deleting reports or photos on your device.

For a sender:

• Open PlaceLedger Settings, then expand Privacy controls and Remote handoff data.
• Select Delete Remote Handoff Data and review the displayed impact.
• Request and enter the fresh 8-digit code sent to the masked handoff email.
• Keep the content-free deletion receipt if you may need support.

For a recipient:

• Open the private recipient page and complete the intended email verification.
• Under Your handoff privacy, select Delete my handoff data.
• Review the consequences, confirm deletion, and keep the content-free receipt.

Verified deletion revokes scoped sessions and credentials and removes or cryptographically erases encrypted contact, delivery, and optional response data. Recipient deletion also withdraws that recipient's recorded response, deletes the related response certificate, and recomputes the privacy-minimal public revision state. A content-free deletion receipt and non-identifying security audit event may each remain for up to 90 days. Files already exported or shared cannot be recalled. Local reports, photos, backups, preferences, and exported files remain under the user's control on the device.

Request Deletion Help

PlaceLedger does not provide cloud report storage, so Vellumstead Labs usually cannot delete report content from a server because report content is not uploaded to a PlaceLedger server. The verified-handoff controls above are the fastest way to remove report-content-free service identity data.

For help with deletion questions or records handled by third-party services, email [email protected] with the subject "PlaceLedger data deletion request".

Please include:

• The platform you use, such as Android or iOS.
• The approximate date of the purchase or issue, if relevant.
• Whether your request involves a handoff receipt, purchase records, crash diagnostics, or local app data.

Do not send private report contents, photos, signatures, exact addresses, or PDFs unless PlaceLedger support specifically asks for them after reviewing the initial request. Do not attach backup files or GPS details unless they are specifically requested. Share only what is needed and remove or obscure unrelated private information where practical.

Support requests are reviewed by email. No guaranteed response-time SLA is currently published. A request involving Apple, Google, RevenueCat, Sentry, or another provider may require additional information or time under that provider's process.

Data That May Be Kept

If the relevant service processed a purchase, crash diagnostic, or support request, some information may be retained by Apple, Google, RevenueCat, Sentry, Vellumstead Labs, or another provider when needed for purchase validation, refunds, fraud prevention, tax/accounting records, diagnostics, security, support, or legal obligations.

Report contents, photos, notes, property details, signatures, PDFs, and backups remain local to the user's device unless the user chooses to export or share them.

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