Foldra Support
Foldra is a local-first file intake app from Vellumstead Labs LLC. This page gives users a stable place to find support, billing, privacy, and terms information.
Contact
Current support contact: [email protected]
Billing
Foldra billing is not live yet. Public checkout will open after the beta and release flow are ready.
License activation help
- Open Foldra > Settings > Plan.
- Paste the license key from Lemon Squeezy.
- Click Activate. Use Check status if you need to refresh access later.
- Foldra does not store the raw key, so some refresh or deactivation flows may ask for it again.
Helpful details
When asking for help, include:
- Your Foldra app version and build id from Settings > Support.
- Your Windows version.
- Whether the issue involves scanning, approval, undo, source memory, licensing, or billing.
- What you expected to happen and what happened instead.